Under 18s policy
Patients under 18 years old must contact the clinic by phone to book an appointment and attend all appointments with an adult.

Cancellation policy
We kindly ask that patients who book consultations give at least 24 hours notice if they need to cancel. Patients who do not give 24 hours’ notice will be liable for the £50 deposit paid at the time of booking their appointment.

Accessibility & Support.
BB Dermatology can offer wheelchair access for patients, if advance notice is received. Please let us know what assistance you require at the time of booking and we will do our best to accommodate.

For visually impaired patients, we offer the opportunity to have an escorted tour of the public areas of the facility to help familiarise you with the layout of the building.

We can offer translation services where necessary. Please refer to our Chaperone Policy for more information regarding having someone accompany you at a consultation.

We are committed to equality and diversity in accordance with the Equality Act 2010 and the Disability Discrimination Act 2005.

Where necessary, and in the case of an emergency situation where the current premises is unable to be used, we can carry out appointments and consultations virtually.

If for any reason we are unable to provide the service to patients, we will, where possible, provide details of an alternative local treatment facility.